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Operational Foundations for Cisco Service Provider Core Networks v1.0

The Operational Foundations for Cisco Service Provider Core Networks (OFCN) v1.0 course is a five-day instructor--led training (ILT) course, intended to help prepare individuals to pass the Cisco CCNP® SP Operations certification exams. This course will provide a sound service provider network operations foundation for additional courses and certification exams at the professional level.

This OFCN course is designed to introduce Tier 2 and 3 personnel to the service provider network operations environment, including process orientation, and management tools and methods. The course also enables students to practice the primary job roles and tasks.

Objectives

Upon finishing this course, you will be able to:

• Describe service provider NGN technology trends and their impact on operational environments
• Describe the various NMS tools available to monitor networks and network devices
• Implement incident (event) management procedures
• Demonstrate fault management procedures
• Describe the configuration management process
• Demonstrate change management procedures
• Identify performance management procedures

Importance

The course is of utmost importance for service provider network operations personnel and for all individuals pursuing the CCNP Service Provider Operations certification.

Audience

Cisco Build-Operate-Transfer (BOT) partners focused on service provider NGN networks, specific to the Tier 2 network operations personnel

Service provider network operations organizations, specific to Tier 2 network operations personnel

Cisco engineers motivated to pursue Cisco certifications focused on service provider NGN operations

All service provider operations customers, partners supporting service provider NGN environments, and internal Cisco engineers who wish to pursue Cisco

Prerequisite Knowledge

IP networking fundamentals; those topics supported by the Cisco ICND1 course

Operations process knowledge, represented by Enhanced Telecom Operations Map (eTOM) or Information Technology Infrastructure Library (ITIL^®) training or recommendations

Troubleshooting methodology knowledge or experience as applied to IP network environments

UNIX or Linux operational system experience or general familiarity

Cisco SSPO course

Course Outline

Operations Functions, Models, and Processes Review

• Reviewing Network Operations, History, Structures, and Frameworks
• Describing Service Transition
• Describing Network Operations Processes and Metrics

Cisco IOS XR Software Fundamentals

• Describing Cisco IOS XR Software Architecture and Features
• Performing Standard Operations on Cisco IOS XR Software
• Describing and Implementing an Initial Configuration
• Downloading and Installing New Software and Patches

Change Management Procedures

• Describing Change Management, Specific to the Role of Tiers 2 and 3 Operations
• Creating MOP Documents

Configuration Management Procedures

• Describing Release Management
• Describing Tiers 2 and 3 Configuration Management Roles
• Modifying Scripts that Support Process Automation

IP NGN Troubleshooting Skills

• Describing Advanced Troubleshooting Methodologies
• Describing Layer 1 and Layer 2 Device Connectivity
• Reviewing Routing
• Using Protocol Analyzers to View Traffic Flows
• Identifying Common OSS Issues

Performance Management on IP NGN Components

• Maintaining the Performance and Availability of Network Services
• Understanding Problem Management
• Understanding Capacity Management
• Applying SLM

The Operational Foundations for Cisco Service Provider Core Networks course is offered as 5-day course with hands-on exercises.

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• Learning Options
  • Classroom Training
  • E-Learning
  • Remote Labs
  • Virtual Classrooms
• Technology Area
• Cisco Certifications
• Cisco Specializations

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