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Maintaining Cisco Service Provider VPNs and MPLS Networks v1.0

The Maintaining Cisco Service Provider VPNs and MPLS Networks (MSPVM) course is a five-day instructor-led training (ILT) course intended to help prepare individuals to pass the Cisco CCNP® Service Provider Operations certification exams. This course and certification will also prepare and validate proficiency in monitoring and troubleshooting Multiprotocol Label Switching (MPLS)-based services in the service provider next-generation network.

This course is designed to provide learners with the knowledge that is needed to provide support in a service provider environment for services that are based on MPLS. These services include Cisco MPLS Traffic Engineering (Cisco MPLS TE), Layer 3 and Layer 2 MPLS virtual private networks (VPNs). The course also focuses on the monitoring and troubleshooting of these technologies in service provider environments using Cisco IOS Software or Cisco IOS XR Software.

Objectives

Upon finishing this course, you will be able to:

  • Identify the typical MPLS requirements in service provider networks; list the MPLS-based solutions; and describe the change, performance, and fault management procedures for these solutions
  • Perform changes in the configuration, based on designs and implementation templates as well as Information Technology Infrastructure Library® (ITIL)-based change management processes and procedures
  • Gather and interpret performance statistics for routing protocols using various tools such as show commands and Simple Network Management Protocol (SNMP)-based monitoring tools
  • Perform fault management for MPLS and associated services using various tools such as show commands and monitoring tools

Importance

The course is of utmost importance for service provider network operations personnel and for all individuals pursuing the CCNP Service Provider Operations certification.

Audience

  • Service provider network operations organizations, specifically mid- to upper-level network operations personnel like Tier II and Tier II support
  • Service provider customers or partners maintaining service provider IP next-generation networking infrastructures
  • Customers pursuing Cisco professional-level certifications for their career growth
  • Personnel from mid-size or large enterprise networks that institute service provider or carrier class type operations
  • General service provider partners like Build-Operate-Transfer partners, service provider outsource partners, or managed services channel partners
  • Cisco service provider engineers, Cisco Technical Assistance Center engineers, or Cisco Remote Operations Services personnel

    • Prerequisite Knowledge

  • Describe service provider operations, functions, models, and processes
  • Demonstrate IP next-generation networking operations associate-level knowledge
  • Execute basic Cisco IOS Software and Cisco IOS XR Software configuration and monitoring commands
  • Demonstrate service provider change management procedures
  • Demonstrate service provider configuration management procedures
  • Demonstrate IP next-generation networking troubleshooting skills within a service provider core network
  • Appraise and optimize performance in the service provider IP next-generation networking core and aggregation network components
  • Compare and contrast interior gateway protocols (IGPs) and exterior gateway protocols (EGPs)
  • Describe the fundamentals and basic operation of Open Shortest Path First (OSPF) and Intermediate System-to-Intermediate System (IS-IS) link-state protocols
  • Describe the fundamentals and basic operation of Border Gateway Protocol (BGP)

    • Course Outline

    Understanding Service Provider VPN Operation Processes

    • Introducing Service Provider MPLS and MPLS VPN
    • Using Service Provider MPLS Operation Processes Based on ITIL®

    Change Management for MPLS and MPLS VPNs
    • Identifying MPLS, MPLS VPN, and Cisco MPLS Traffic Engineering Requirements
    • Adding MPLS-Enabled Routers to Service Providers Network
    • Lab 2-1 Debrief
    • Adding Layer 3 MPLS VPN Customers
    • Lab 2-2 Debrief
    • Adding Layer 2 MPLS VPN Customers
    • Lab 2-3 Debrief

    Performance Management for MPLS and MPLS VPNs
    • Auditing MPLS-Related Control Protocols
    • Monitoring MPLS Performance
    • Lab 3-1 Debrief
    • Improving Availability and Resource Utilization Using Cisco MPLS TE Tunnels
    • Lab 3-2 Debrief

    Fault Management for MPLS and MPLS VPNs
    • Troubleshooting Core MPLS Issues
    • Lab 4-1 Debrief
    • Troubleshooting Layer 3 MPLS VPN Customer Connectivity Issues
    • Lab 4-2 Debrief
    • Troubleshooting Layer 2 MPLS VPN Customer Connectivity Issues
    • Lab 4-3 Debrief

    The Maintaining Cisco Service Provider VPNs and MPLS Networks course is offered as 5-day course with hands-on exercises.

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